Supervisor, Enforcement Services

Reporting to the Manager, Enforcement Services, the Supervisor is responsible for:

• Supervising, organizing, and coordinating the daily operations of the Enforcement Services units (parking and signs, special enforcement and licensing), and providing leadership, functional guidance, and direction to staff.
• Coaching and developing staff, providing encouragement, inspiration, guidance, and support in long-term career growth, and assisting staff in reaching individual goals and overcoming challenges.
• Assisting the Manager in the development of processes, policies, standards, best practices, and strategic planning that support service level standards and continuous improvement and delivering results that are aligned with the Corporation’s strategic vision, direction and Service Excellence priorities. The Supervisor champions the City’s core values, with a focus on delivering service excellence.